Overview
clerk, hotel front desk Jobs in Vancouver, BC at Best Western Hotel
Full job description
Education:
Expérience:
Education
Secondary (high) school graduation certificate
Tasks
Register arriving guests and assign rooms
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Investigate and resolve complaints and claims
Process guests’ departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Contact customers to deliver requested wakeup calls
Provide customer service
Experience
Experience an asset
Durée de l’emploi: Permanent
Langue de travail: Anglais
Heures de travail: 40 hours per week
Title: clerk, hotel front desk
Company: Best Western Hotel
Location: Vancouver, BC
Category:
