Overview
clerk, front desk – hotel Jobs in Jasper at Athabasca Motor Hotel 1972 Ltd.
Work Term: Permanent
Work Language: English
Hours: 30 hours per week
Education: Secondary (high) school graduation certificate
Experience: Experience an asset
Work setting
Staff accommodation available
Hotel, motel, resort
Rural area
Willing to relocate
Tasks
Register arriving guests and assign rooms
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Investigate and resolve complaints and claims
Exchange foreign currency
Process guests’ departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Handle wake-up calls
Provide customer service
Computer and technology knowledge
Multi-line switchboard
Word processing software
Database software
Computerized bookkeeping system
Central reservation system (CRS)
Spreadsheet
Internet
Transportation/travel information
Own transportation
Travel expenses not paid by employer
Work conditions and physical capabilities
Attention to detail
Fast-paced environment
Standing for extended periods
Work under pressure
Personal suitability
Client focus
Dependability
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Judgement
Organized
Reliability
Team player
Screening questions
Are you currently legally able to work in Canada?
Do you have previous experience in this field of employment?
Health benefits
Dental plan
Disability benefits
Health care plan
Vision care benefits
Financial benefits
Bonus
Group insurance benefits
Life insurance
Long term benefits
Long-term care insurance
Maternity and parental benefits
Other benefits
Free parking available
On-site amenities
On-site housing options
Other benefits
Parking available
Title: clerk, front desk – hotel
Company: Athabasca Motor Hotel 1972 Ltd.
Location: Jasper
