Cleaning Supervisor – Westshore Shopping Centre

• Location : Victoria, BC
• Job Type : Fulltime, Permanent
• Salary : $27.40 Per Hour

Are you looking for a job where you can learn, meet people, have fun, share your ideas and help customers in a family and diverse work environment? Would you like to join one of Canada”s most iconic and trusted companies? We’re 100 years young and we need you!!

Job summary

As a member of the store”s Management Team, the Supervisor/Department Manager is responsible for managing and leading the department by ensuring that the department operates efficiently with friendly and informed staff. Reporting to the Store Manager/General Manager, this role ensures customer satisfaction and retail execution that meets the performance expectations.

Benefits:

• $27.40 per hour
• Continued career opportunities
• Ongoing training and learning
• Potential for Profit-sharing (Profit sharing is a discretionary payment that may be made to employees who work at least 1000 hours and who are employed on May 1 of each year. The amount varies, if any, depending on the performance of the company, the position of the employee and the overall contribution and performance of the employee).
• Employee discount
• Diverse, inclusive and safe working environment
• Group benefit plan

Location: 855 Langford Parkway, Langford, BC (This is the current operating address)

Apply by Email: [email protected]

Responsibilities:

• Supervise and coordinate activities of cleaners & janitors to ensure efficient and effective operations.
• Inspect sites or facilities to ensure established cleanliness, sanitation and safety standards are consistently met.
• Identify maintenance needs and recommend or arrange for additional cleaning or repair services as required.
• Assist cleaners with tasks when necessary and provide guidance or training to maintain quality standards.
• Communicate and coordinate cleaning schedules and activities with other departments to support overall store operations.
• Establish and adjust work schedules to ensure adequate coverage and timely completion of tasks.
• Monitor inventory levels of cleaning supplies, equipment, and products; purchase and restock items as needed to support continuous operations.
• Oversee the proper use, care, and basic maintenance of cleaning equipment, ensuring all tools and machines are in safe and functional condition.
• Ensure the cleaning department is organized, well-supplied, and presented to meet customer and operational expectations.
• Manage team performance by encouraging, motivating, and inspiring employees to excel in their roles.
• Train cleaning staff.
• Resolve conflicts while ensuring both customer satisfaction and a positive work environment.
• Ensure compliance with Health and Safety regulations.

Requirements / Skills

• Previous experience in cleaning, housekeeping, janitorial services, or a related customer-service environment, with demonstrated leadership or supervisory experience.
• Previous supervisory experience (1 year to less than 2 years)
• Ability to work varied shifts (weekends, early mornings, evenings and overnight when required)
• Completion of High School Diploma or equivalent
• Approachable, supportive, and able to foster a positive team environment.
• Ability to handle physical demands including standing/walking for 8 hours while frequently lifting and carrying items, using a ladder, twisting, turning and reaching
• Ability to plan, organize, communicate, delegate and follow up team activities and projects
• Ability to work in a fast-paced environment while maintaining high cleaning standards.
• Ability to find solutions to problems, adapt and cope with challenging situations and make difficult decision

Salary: $27.40 Per Hour

Job Type:

fulltime, permanent