Overview
Claims Service Representative Jobs in Calgary, AB at Northbridge Financial Corporation
Full job description
What it’s like to be a Northbridge Claims Service Representatives:
As a Claims Service Representative, you will be part of a dynamic team that prides itself on having a sharp eye on detail while keeping the customer experience top of mind. Our Claims Service Representatives are on our front-line, receiving all incoming inquiries calls and setting up new claims. They are responsible for providing prompt technical support services to our Claims Adjusters through telephone claims, while maintaining data quality and service levels within the department. While being on the phone queue, they provide excellent customer service ensuring that every interaction is a great experience.
We want your talent
If you are great at:
Managing stressful calls and clearly deliver decisions
Ability to troubleshot and find the best solutions
Effectively managing a busy day to day schedule
Providing a great Customer experience
And you have:
Post-Secondary Education in an Insurance focused program or related program
Working towards the CIP designation an asset
Minimum 2 years of experience in a front-line customer service position or call center environment
Experience working with and on various systems at any given time
Strong technical skills with MS Office Suite
We really mean it when we say we put you first. Here are a few ways how:
Hybrid work! you get to work from the office and at home 50/50, allowing you to manage both worlds with the ease and flexibility you need.
We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more!
We help you prioritize your well-being from day one through flexible health benefits, early leave days, wellness programs, rewards, and recognition programs.
We are invested in helping you grow in your career through education assistance to complete your CIP, FCIP, CRM or other courses desired, internal mobility, Leadership training and mentoring programs.
NBFC cares about the community and supports the causes you believe in with donation matching and team volunteer days.
Salary range for Vancouver is $40,000 – $50,000.
Actual pay may be below, or above range based on candidates’ knowledge, skills, and level of ability relative to expectations for the role applied to. Candidates with salary expectations outside of the range are encouraged to apply.
#LI-NW1 #LI-hybrid
Who we are:
We’re Northbridge Financial. We’re proud to be 100% Canadian and owned by Fairfax Financial. We serve through our Northbridge Insurance, Federated Insurance, and TruShield Insurance brands. We have a reputation for being one of Canada’s leading commercial property and casualty insurance company. Our employees are dedicated to understanding the needs of our customers and we go above and beyond to help Canadian businesses have a safer and brighter future. We’re a company of passionate people who put people first. Do you want to join a team that believes in working hard – and having fun at work – all while making a difference? Look no further than Northbridge.
At Northbridge Financial we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcom…
Title: Claims Service Representative
Company: Northbridge Financial Corporation
Location: Calgary, AB
Category:
