Overview
Claims Manager – Casualty Jobs in Dartmouth – Nova Scotia at Knewin
Title: Claims Manager – Casualty
Company: Knewin
Location: Dartmouth – Nova Scotia
Category: Management, Insurance
Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When youjoin our team, you’re bringing thispurposeto life alongside a passionate community of experts.
Feel empowered tolearn and growwhile being valued for who you are– here,diversityis a strength. You have our commitment tosupport youin reachingyour goalswith tools, opportunities, andflexibility. It’s our employee promise.
Our hybrid work model provides the balance betweenworking from homeand enjoying meaningful in-person interactions.
Read on to see how you can shape the future, win as a team, and grow with us.
About the role
We’re looking for aClaims Manager, Casualtytojoin our growing team!
As a
Claims Manager, Casualty,you will lead a team of Unit Managers responsible for managing the day to day casualty operations. Your claims experience and strive for excellence will help you successfully manage the day-to-day operations of your teams. Your passion for coaching, development and engagement will help strengthen team connections, keep everyone motivated to deliver second-to-none experiences for our customers and inspire people to go above and beyond in everything they do.
Your core values are a great fit with ours:
Integrity,Respect, Excellence, Customer-Driven and Generosity.
What you’ll do here:
Oversee the day-to-day operation of your teams to achieve essentialbusinessgoals and meet customer service expectations.
Work closely with your Director to develop strategies, long term and short-term plans to facilitate ongoing work,process improvement, customer relations and other functions.
Develop and implement incollaborationwith others strategic business plans to achieve key business goals relating to indemnity control,technical excellence, engagement and recruitment.
Monitor financialperformanceand productivity and report observations, progress, and recommendations to key stakeholders.
Provideeffective leadership, motivate staff and be responsible for coaching unit managers on technical and professional skills and delivering performance feedback.
Develop, recommend and implement management and organizational initiatives to support company strategies including changes to organizational structure and process/technology improvements.
Liaise with national Claim Managers, Casualty on technical and administrative issues.
Act in a consultative and advisory capacity with unit managers and teams and provide your expertise on claims matters including policy interpretation, liability and quantum determination, and settlementnegotiation.
What you bring to the table:
University degree or any combination of training and experience deemed relevant for the role
Experience with liability claims.
Completed or working towards a Chartered Insurance Professional (CIP) designation/s, CFE or CRM designations (preferred).
Provenleadershipskills with experience coaching and mentoring.
Skilled in the IntactLeadershipSuccess Factors:
Live Our Values;
Care for People;
Be Open and Honest;
Take Accountability;
Drive Change.
Positive attitudewhile adapting to changing priorities and taking ownership of work.
Self-starter with the ability to work independently under minimal supervision.
Strongleadership,project managementandchange managementskills .
Ability to multitask and juggle competing priorities.
Advanced analytical and decision-making skills
Advanced knowledge of the insurance le…
