Overview
Citizen Services Officer Jobs in Rankin Inlet, Canada at Treasury Board of Canada Secretariat
Title: Citizen Services Officer
Company: Treasury Board of Canada Secretariat
Location: Rankin Inlet, Canada
Category:
Position: CITIZEN SERVICES OFFICER
CITIZEN SERVICES OFFICER
Employment and Social Development Canada – Western Canada and Territories Region / CSB – Citizen Services
Closing date:
March 31, 2027 – 23:59, Pacific Time
Reference number
CSD
26J
– Selection process number
2026-CSD-EA-WT-0000814 Location
Cambridge Bay (Nunavut), Iqaluit (Nunavut), Rankin Inlet (Nunavut)
* In the Spirit of the Nunavut Agreement and Inuit Impact and Benefit Agreements, qualified Inuit of the Nunavut Settlement Area will be considered ahead of other applicants. Therefore, we encourage applicants to self-identify in their application.
Employment tenure
Permanent (Indeterminate), Temporary (Term), Acting, and Deployment Salary
$61,786 to $69,106 – Salary:
Between approximately $61,786/year to $69,106/year + Isolated Post Allowances + Vacation Travel Assistance (see Important Messages below)
Level
PM-01 Who can apply
Canadian Citizens and Permanent Residents whose residential postal code begins with X0A, X0B or X0C Organization information
For further information on the organization, please visit .
On this page
About the position
Duties
Are you interested in working one-on-one with clients to provide access and answers to programs such as:
• Canada Pension Plan
• Old Age Security
• Employment Insurance
• Social Insurance Number
• Passports You could be the right fit for the Citizen Services Officer role and help make a difference in someone’s life! Use your skills, passion and dedication to support your community through life’s big moments.
Work environment
If you require a copy of this advertisement in Inuktitut (South Baffin) or Innuinaqtun please email ESDC.W-T.2026-CSD- and we will forward a copy of the translated poster via email. Work is performed in a public facing office. Applicants must be willing and able to work in sites accessed by the public and/or remotely if requested.
Work involves dealing with clients in person. Talking on the phone and working virtually on the computer are required. This role may require travel to all regions within Nunavut on a monthly basis.
Intent of the process
A pool of candidates will be established to staff PM-01 positions with various tenures within Employment and Social Development Canada in Nunavut.
Important messages
When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.
Assessment accommodation
Northern
Allowances:
– Isolated Post Allowances (IPA):
The total amount of these allowances will normally fall between $25,000 to $45,000 per year depending on the work location and the number of eligible dependents.
– Vacation Travel Assistance (VTA):
The vacation travel assistance payment is provided twice per year to the employee and each eligible dependent. The VTA rates are updated every 6 months and rates vary for each work location
We Also
Offer:
– Housing:
You may be eligible for subsidized government housing.
– Relocation Assistance:
You may be eligible for relocation assistance.
– Training, Development & Education Opportunities:
Opportunities for training and career development may include: multi-year-learning plans, education assistance, in-person and online training, and more!
– Pension & Benefits:
Advantageous pension regime and benefits including health, dental and drug coverage.
– Employee & Family Supports:
Supports through the Employee Assistance Program (EAP) and other services.
APPLICATION PULL DATE
The first round of applications will be collected from this process on April 13, 2026. Apply before April 12 to be considered for our immediate vacancies.
All candidate work and responses must be done independently, without assistance from any other individual, without consultation on the Web, and without the use of artificial intelligence (AI) tools.
We encourage applicants to submit their application on-line. If you are unable to apply online and wish to send us your application by email, please email ESDC.W-T.2026-CSD- and we will forward the application form and directions directly to your inbox. Please use the subject line “Requesting Email Application” when…