Overview

Cash Application Specialist Jobs in Toronto, ON at Enghouse

Full job description

Who we are:

Enghouse is a Canadian-based, publicly traded company (TSX:ENGH) that provides enterprise software solutions focusing on remote work, visual computing, and communications for next-generation software-defined networks. Enghouse shares are traded on the Toronto Stock Exchange (TSX) under the symbol “ENGH”.

Learn more here: https://www.enghouse.com/

About the role and what you will be doing:

Review and process daily payments received in accounting system from mail and bank reports. Process high volumes of transactions and remittances, scanning, invoicing, and reconciling items from potentially disparate pieces of the company’s financial interests. Produce reporting analysis within the accounts receivable department.

Responsibilities:

Reviews and processes payments received against outstanding balances for customer accounts based on remittance information from customers.

Reviews credit balances, refunds, adjustments, and claim denials; reconciles, corrects and applies adjustments to billing records.

Researches and resolves issues related to the application of payments received against open invoices on accounts.

Ensure balancing between bank deposits and cash applied in the system and correct and discrepancies between AR processing and general ledger activity.

Process journal entries based on Generally Accepted Accounting Principles ‘GAAP’ and company policy.

Resolve and process exceptions to credit card transactions.

Support month-end close responsibilities and deadlines as needed.

Report disputed items on a recurring basis.

Address payment issues like double payments or other discrepancies

Keep detailed record of communication shared with customers relating to any issue resolution of past due balances on account.

Proactively implement process improvement.

Assist department Supervisors and Managers with day-to-day activities.

Performs other job duties as required.

What you offer:

Bachelor’s degree, post-secondary education or equivalent combination of experience and training

3+ years Accounts Receivable experience preferred.

3+ years of work experience in a multi-currency, multi-division environment

3+ years of relevant order processing experience, in a Billing or Order Management environment

Experience with Great Plains an asset

Advanced understanding of accounting, reconciliations, and accounts receivable functions.

Knowledge of bookkeeping concepts and procedures.

Advanced knowledge of Microsoft Excel and other Office 365 applications.

We also value:

Strong attention to detail

Ability to prioritize workload and handle workload changes as they occur within a fast paced environment whilst meeting deadlines.

Ability to communicate precise information to customers relating to their account status, and to facilitate conflict resolution.

Able to work well in a team environment and develop relationships with internal departments to resolve disputes and outstanding issues quickly.

Self-starter who takes initiative.

Able to maintain a high degree of confidentiality.

Who we are:

Enghouse is a leading global provider of software and services specializing in customer engagement, communication, and collaboration solutions. With a strong focus on innovation and customer success, Enghouse empowers businesses across various industries to enhance their interactions with customers …

Title: Cash Application Specialist

Company: Enghouse

Location: Toronto, ON

Category:

 

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