Overview
Call Center Specialist, Full-Time, REMOTE Jobs in Saint-Louis de Kent at ClaimsPro LP – International Programs Group
Company:
ClaimsPro LP – International Programs Group
Call Center Specialist, Full-Time, REMOTE (St. Louis, MO, USA)
Overview
Reporting to the Claims Supervisor of our Storsmart Team, the Call Center Specialist is the first point of contact regarding new and existing claims.
IPG works in the contiguous 48 states, Hawaii, and Puerto Rico handling a variety of claims including, but not limited to auto physical damage, inland marine cargo, dealers’ open lot, property damage (commercial and homeowners) and general liability.
Job Responsibilities:
Answer incoming calls for new claims
Make outgoing calls for messages received regarding new claims
Enter new claim information into the Storsmart website
Messages examiner with information regarding existing claims
Communicates with insureds and co-workers in a professional, positive and proactive manner.
Work collaboratively across all internal departments.
Adhere to all company and department personnel policies and procedures.
Other related responsibilities and tasks as assigned by your immediate supervisor or other management as directed.
Duties may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing.
Qualifications:
Education and/or Experience
High School Diploma required
Bachelor Degree is preferred
Computer Skills
Proficient in Microsoft Office
Good Typing and Spelling skills preferred
Competencies
Problem Solver
Strong Communicator (verbal and written)
Ability to multi-task and handle high volume of concurrent tasks
Work collaboratively with others inside and outside the company
Environment/Working Conditions:
Dynamic environment with tight deadlines, number and changing priorities
All prospective employees must pass a background check
Location: Remote working, but may be called into work in the office temporarily or permanently at any time
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
Unsolicited Outreach Statement – Recruitment Agencies
SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.
Title: Call Center Specialist, Full-Time, REMOTE
Company: ClaimsPro LP – International Programs Group
Location: Saint-Louis de Kent
