Overview
Business Systems Analyst – SAP Systems/People & Culture Jobs in Edmonton – Alberta at TELUS
Title: Business Systems Analyst – SAP Systems/People & Culture
Company: TELUS
Location: Edmonton – Alberta
Category: IT/Tech, Business
Position: Business Systems Analyst – SAP Systems (People & Culture)
Ready to drive
innovation
and efficiency to support awesome team member experiences? Our team and what we’ll accomplish together The People & Culture (P&C) Digital Systems team is passionate about providing our team members with positive experiences, from the minute they say ‘yes’ to the time when they leave. We want to be easier to do business with and we’re ready to innovate and elevate ourselves and our processes/tools to make that happen.
This team has deep knowledge and experience and take great pride in their delivery of services to our customer – the TELUS team. As a Business Systems Analyst you will
make a difference
in the way TELUS employees work.
You will
leverage your technical acumen, creative
problem-solving
, collaborating and interpersonal skills to take on a broad array of challenges and deliver operational and customer
service excellence
.
You will
be key to maintaining data integrity, functionality and enhancements within our SAP On-premise foot print, while contributing to the migration to SAP Employee Central and to the support after go-live. What you’ll do Act as a SME in SAP delivery Be the lead on translating business requests into functional and technical requirements and seeing them through the phases of an agile project to delivery in SAP HCM Ensure our SAP system (core HR, pay, benefits and time) are properly configured and according to legislation, collective agreement, internal polices and/or best practice Support daily payroll, benefits, pension, and organizational management operations in the area of issue and escalation management, that includes reporting, analyzing and resolving issues Create and execute detailed functional and UAT testing in our test and production environments, supporting all changes in your portfolio Lead or assist in various projects, system changes and audits.
Operate as a Trusted Advisor and Ambassador:
Own your relationship with our customers and be the point of contact for their requests Collaborate with key stakeholders to support and deliver various programs for our team members, with a slant towards the team member experience Support incident/escalation processes to minimize system outage time and exceed the quality of service Provide critical business insights and thought
leadership
Build strong relationships across the P&C community and represent P&C Digital system team at meetings both internally and externally with vendor partners Act as a HRIS subject matter expert and conduct systems analysis including recommendations that drive strategic solutions Prioritize the customer experience above all else Contribute to a culture of
continuous improvement
and
innovation
to drive improved team member experiences What you bring Valued for your 2 to 3 years of systems delivery experience Expert knowledge and experience with Microsoft Office suite (Excel, Word and PowerPoint), along with Google suite (Drive, Docs, Sheets, Gmail and Chat) Working knowledge and/or experience working in an HR environment supporting HR programs, policies and related processes Noted as a solid communicator and collaborator who can build strong relationships Talented at translating complicated and seemingly impossible asks into clear, easy to understand and doable actions to meet your customers’ requirements Recog…
