Overview
Business Systems Analyst Jobs in Mississauga, Ontario at Gay Lea Foods
Title: Business Systems Analyst
Company: Gay Lea Foods
Location: Mississauga, Ontario
Department:Information Technology
Status:Full-time
Job scope:As a member of the Gay Lea Foods Information Technology Department, this candidate will provide functional and technical support of Gay Lea’s business applications, including the ERP, Warehouse Management (WMS) and EDI systems.
Responsibilities
Develop deep knowledge and technical expertise of Gay Lea’s business applications
Dynamics 365 Supply Chain Management / Finance
Koerber One WMS
Manage incoming support tickets from business users to solve application, technical and/or database issues
Monitor the interfaces between systems (e.g. ERP and WMS, ERP and EDI), and resolve discrepancies
Debug, test and promote bug fixes, and follow-up to make sure problems have been addressed satisfactorily
Analyze, design and implement system enhancements and new functionalities where required
Act as a technology enablement resource for the Gay Lea Enterprise Project Management Office, representing IT as both a stakeholder and expert
Conduct functionality demonstrations and training to end-users
Work collaboratively with all levels of the organization and with external contractors
Contribute to the continuous improvement of IT
Position Requirements
Solid experience supporting IT applications
Basic Understanding of general business processes such as ‘Order to cash’ and ‘Procure to pay’
Strong analytical and problem-solving abilities
Excellent planning and organizational skills to manage multiple priorities and deadlines
Team player: ability to work with all levels of the organization
Customer service mindset
Effective interpersonal and verbal/written communication skills
Work independently and in a team environment
Programming/coding knowledge (particularly X++ and SQL queries) considered an asset
Formal Education & Certification
College diploma or university degree in the field of computer science or 2+ years of relevant work experience in Information Technology
Related Microsoft Certification(s) such as Microsoft Dynamics 365
Project Management and/or Business Analyst Certifications considered an asset
ITIL Certification(s) considered an asset
Gay Lea Foods
is a proud Canadian-owned dairy food and beverage company with a robust portfolio that includes 7 established brands such as Gay Lea Butter, Nordica Cottage Cheese, Ivanhoe Cheese, Salerno Cheese, and Hewitt’s Dairy. Our wide range of products are sold in Retail, Foodservice, Industrial, Co-pack, and Export markets, developed and produced out of our 13 manufacturing facilities in Ontario and Alberta.
Delivering high-quality and innovative products – from the consumer favourite Spreadables and North America’s first Smooth™ Cottage Cheese, to Nothing But Cheese™, an innovative snack made with 100% cheese, is what makes us market leaders in our categories. Our grassroots approach to business is what guides our direction and differentiates us from our competitors.
Our employees inspire our culture of excellence and entrepreneurship. We hire innovative and passionate professionals who know that greatness is achieved through people, partnerships, and acting with a business owner mindset.
For more about us visit: http://www.gaylea.com
Gay Lea Foods is an equal-opportunity employer and values diversity in our workplace.
Reasonable accommodation is available upon request throughout our recruitment and selection process….
