Overview
Business Data Analyst Jobs in Toronto, Ontario, Canada at Insight Global
Title: Business Data Analyst
Company: Insight Global
Location: Toronto, Ontario, Canada
- 6 Month Contract with extensions
- Hybrid 2-3 days on site
- Hourly Rate: 55-58/hr T4A
Job Description:
A major Canadian Bank is seeking an experienced Data Analyst with strong Business Analyst capabilities to support enterprise‑level operational initiatives across the Kons portfolio. This hybrid role is ideal for someone who thrives in a fast‑paced environment, works confidently with large datasets, and can translate complex operational insights into clear, executive‑ready narratives. The successful candidate will drive process efficiency, capacity planning, SLA performance measurement, and workforce transition analysis, while building high‑impact dashboards and visuals used in workshops and leadership forums.
Required Skills & Experience:
- Data Analyst Experience (7–10 years)
- Deep experience in banking operations, payments, client service, wealth, business banking, or commercial banking.
- Proven ability to measure SLAs, operational KPIs, and end‑to‑end process performance.
- Strong background in process efficiency, workflow optimization, and operational insights.
- Business Analyst Experience (3–4 years)
- Experience gathering requirements, facilitating workshops, documenting processes, and supporting future‑state design.
Banking industry experience required.
Technical Skills
- Power BI — advanced dashboarding, DAX, data modeling.
- Excel — complex formulas, pivot tables, modeling.
- SQL — querying, joining, and manipulating large datasets.
- MS Office Suite — especially PowerPoint for executive‑level visuals.
Exposure to AI‑driven analytics tools and automation concepts.
Soft Skills
- Ability to analyze quickly and present insights clearly in a fast‑paced environment.
- Strong relationship‑building skills across technical and non‑technical teams.
- Excellent communication skills, especially in simplifying complex data.
- Comfortable leading discussions, workshops, and stakeholder sessions.
- Nice to Have Skills & Experience
- Commercial Banking
