Overview

BUSINESS ANALYST SWM Jobs in Toronto, ON at City of Toronto

Full job description

Job ID:44053

Job Category:Operations & Maintenance

Division & Section:Solid Waste Management Services, SWM Business Services

Work Location:Metro Hall, 55 John St., M5V 3C6

Job Type & Duration:Full-Time, 1 Permanent, 1 Temporary (Until December 31, 2024)

Salary and Wage Grade:$86,500.00 – $108,459.00, Wage Grade 6

Shift Information:Monday to Friday – 35H/W per week

Affiliation:Non-Union

Number of Positions Open:2

Posting Period:03-APR-2024 to 17-APR-2024

Job Description:

Reporting to the Manager Integrated Technology Systems (ITS), the Business Analyst SWM assumes responsibility for the timely completion of both one-time projects and recurring assignments on behalf of Solid Waste.

Major Responsibilities:

Facilitates and supports strategic and long term I&T business planning activities.

Conducts studies on the feasibility of integrating processes to deliver a range of services to a specific client or to a geographic location.

Documents and analyzes business processes, input costs and output level, and conducts data flow analysis and business process design modelling and/or re-engineering.

Prepares reports to management, supporting recommendations on changes in business methods and processes including appropriate staffing levels, resource allocation, etc.

Develops test strategies, plans, scripts, data, executes tests and documents test results.

Designs or modifies business processes for administering the delivery of service and tracking the cost and effectiveness of service delivery.

Conducts statistical data analysis on various strategic, operational, and financial measurements, disseminates and reports on trends and findings, and makes appropriate recommendations related to I&T capital business cases.

Liaises with Solid Waste and/or other city-wide staff at all levels to gather sufficient understanding, knowledge, and background information relative to the undertaking.

Participates in senior level management meetings as appropriate and as required to gain further understanding of the issues impacting Solid Waste.

Prepares business cases to document and support changes in budget and charges to clients.

Prepares terms of reference, including project objectives, defining scope, bench marking performance measuring areas of emphasis and methodology to be employed in studies and reviews of business processes, alternative service delivery options and business organizational design.

Contributes to the development and evaluation of procurement documents (RFP/Q/I/R) and administers contracts.

Analyzes and documents business requirements, works with Technology Services Division resources to prioritize, test and document system changes and perform necessary system administration functions to meet user business needs.

Gathers user requirements, interviews, documents, and facilitates business process, systems and data requirements review/re-engineering sessions with stakeholders, prepares proposed system solution(s) and investigates alternative solutions to meet business needs.

Key Qualifications:

Post-secondary education in business or public administration or other discipline pertinent to the job function, or equivalent combination of education and experience.

Considerable experience in all phases of project management including some project management experience.

Experience in assisting large organizations in analyzing …

Title: BUSINESS ANALYST SWM

Company: City of Toronto

Location: Toronto, ON

Category:

 

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