Overview
Business Analyst, Customer Impact Jobs in Toronto, Ontario at BenchSci
Title: Business Analyst, Customer Impact
Company: BenchSci
Location: Toronto, Ontario
We are seeking aBusiness Analyst, Customer Impactto join the BenchSci team. Reporting to the Manager of Customer Impact, you will lead BenchSci’s effort to drive enterprise-wide value at the top global pharmaceutical companies through accelerating discovery and pre-clinical research. You will identify the avenues through whichBenchSci’s ASCENDplatform catalyzes research and unlocks new opportunities for our pharmaceutical partners. You will bring a deep understanding of value creation and “first principles problem-solving” skills to identify the platform’s impact on the R&D portfolio. You will partner with internal and external stakeholders and align them to your vision for the value story.
You Will:
Learn and gain a comprehensive understanding of BenchSci’s ASCEND platform capabilities and scientific scope
Identify new potential impacts of BenchSci’s ASCEND platform on our global pharmaceutical customers by analyzing qualitative and quantitative data, learning about our customers, and working with our scientists and account directors
Partner with internal colleagues on creating value frameworks and thesis describing in detail this new potential impact on our global customers
Perform analysis to identify scientific impact proof points during ASCEND pilots and deployments leading to a robust path to Value Measurement at these accounts
Partner with the Scientific Liaisons and account teams to surface these proof points from customer stakeholders and develop any relevant tools (e.g., surveys, structured interview guides)
Contribute to the development of the business case and value stories for key customer-facing business reviews and reports
Collaborate with internal colleagues on developing efficiency and economic models, and translating scientific impact and insights to economic value creation
Provide scientific guidance during the process of establishing assumptions required to support benchmarks and baselines
You Have:
3+ years of industry (healthcare or pharma) experience
University degree in life sciences
Critical thinking and the ability to identify the core value drivers that bring disproportional impact
Strong business acumen
Advanced MS Excel
Knowledge of data and visualization tools is a plus
Ability to contribute to senior-level discussions in the healthcare and pharma space and understand R&D priorities
Excellent communication skills that enable you to collaborate seamlessly across all departments within the organization, including interactions with senior leadership
Drive and proactivity to bring clarity in ambiguous situations
Storytelling; connecting the dots and telling an impactful story with qualitative and quantitative data
Benefits and Perks:
An engaging remote-first culture
A great compensation package that includes BenchSci equity options
A robust vacation policy plus an additional vacation day every year
Company closures for 14 more days throughout the year
Flex time for sick days, personal days, and religious holidays
Comprehensive health and dental benefits.
Annual learning & development budget
A one-time home office set-up budget to use upon joining BenchSci
An annual lifestyle spending account allowance
Generous parental leave benefits with a top-up plan or paid time off options
The ability to save for your retirement coupled with a company …
