Overview
Business Analyst Jobs in Vancouver, British Columbia, Canada at ITC Infotech
Title: Business Analyst
Company: ITC Infotech
Location: Vancouver, British Columbia, Canada
About ITC Infotech:
ITC Infotech is a wholly owned subsidiary of ITC Limited, one of India's foremost private sector companies and a diversified conglomerate. The ITC Group, with a market capitalization of $65 billion, is globally recognized as a leader in sustainability. The group's vision is to achieve world-class performance and create growing value for both the Indian economy and its stakeholders. This vision is supported by core values such as Trusteeship, where professional managers hold the company in "trust" for its stakeholders; a strong Customer Focus; Respect for People; a commitment to Excellence; a pursuit of Innovation; and a strong Nation Orientation.
ITC Infotech's business philosophy is that business is at the center and technology is an enabler, as reflected in its tagline, "Business-friendly Solutions." The company offers a wide range of services and solutions across key business areas, including CIO Services (Automation, Digital Workplace, ERP), Digital Experience (Experience Transformation), and Product 4.0 (Product Lifecycle Management, Digital Manufacturing). In the last seven years, ITC Infotech has successfully doubled its revenue from $250 million to $500 million+ annually, with its EBIT improving from 8% to over 18%.
With this strong growth momentum, ITC Infotech is now embarking on its next journey, known as 'Next Orbit,' with the ambitious goal of reaching $1 billion in annual revenue within the next four years. The Americas region is a critical part of this charter and is expected to increase its contribution to total revenue from the current 35% to a range of 40% to 50%. Manufacturing is a key vertical for the group and ITC Infotech with BFSI, Retail, CPG, Travel, Transportation & Hospitality being others.
Role – Business Analyst
Location – Vancouver, BC
Start Date – Immediate
Seeking an experienced Business Analyst to support the VibeIQ Visualization Development Project. The ideal candidate will work closely with business stakeholders, product owners, UX/design teams, and development teams to gather requirements, define visualization needs, translate business objectives into functional specifications, and support successful project delivery.
Key Responsibilities
- Retail Product Development knowledge
- Collaborate with business stakeholders to understand reporting, analytics, and visualization requirements.
- Conduct requirements gathering workshops, stakeholder interviews, and discovery sessions.
- Document business requirements, functional specifications, user stories, and acceptance criteria.
- Work with product owners and development teams to prioritize requirements and manage the project backlog.
- Define data visualization requirements, dashboard specifications, KPIs, and reporting needs.
- Facilitate communication between business users, data teams, designers, and developers.
- Support sprint planning, backlog grooming, UAT preparation, and release activities.
- Analyze business processes and identify opportunities for optimization through data visualization and analytics solutions.
- Coordinate User Acceptance Testing (UAT) and ensure business requirements are met.
- Track project progress, risks, issues, and dependencies, providing regular status updates to stakeholders.
- Support change management, user training, and adoption activities.
Required Skills & Experience
- 10+ years of Business Analysis experience in software, analytics, or digital transformation projects.
- Strong experience gathering and documenting business and functional requirements.
- Experience working in Agile/Scrum environments.
- Strong stakeholder management and communication skills.
- Experience creating user stories, process flows, wireframes, and functional specifications.
- Familiarity with data visualization and reporting concepts.
- Experience supporting dashboard, analytics, BI, or visualization projects
Education Qualification:
Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent experience).
ITC Infotech is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. ITC infotech is committed to providing veteran employment opportunities to our service men and women.
