Overview
Body Shop Administrator Jobs in Surrey – British Columbia at Mainland Ford
Title: Body Shop Administrator
Company: Mainland Ford
Location: Surrey – British Columbia
Category: Administrative/Clerical
Do you have what it takes to join one of Canada’s Best Managed Companies?
Mainland Ford is currently seeking a Body Shop Administrator. This is great opportunity for an individual with a customer service background to gain valuable experience. If you someone that is willing to take on new tasks frequently and is willing to grow with our company, this is the role for you.
About the Role
Supported by the Body Shop Team Leader, the Body Shop Administrator assists the Body Shop team in day-to-day activities to ensure smooth flow and organization of incoming calls, all paperwork, documentation, and payments collections.
Schedule:
Full time;
Monday to Friday
Wage: $18/hr – $23/hr (depending on experience)
Benefits:
Extended Health Care
Dental
RRSP
Employee Assistance Program
Paid time off
, etc.
Primary Duties and Responsibilities:
Professionally administer all incoming calls, promptly answering the telephone and directing callers to the appropriate employee
Provide a variety of administrative support on a daily basis in the the Body Shop department
Accept payment and review invoice with all clients once work is complete and vehicle is to be picked up
File and retrieve documents and reference materials
Provide direct support to the Office Manager and Estimators on various daily tasks
Obtain customer/insurance authorization via written approval/signature on all repair orders and procedures
Demonstrate behavior’s consistent with the company’s core values as it pertains to interactions with customers, colleagues, and vendors
Qualifications:
Must have
a minimum of 1 – 2 years of recent experience with Auto Body Collision ICBC experience /knowledge required
Exceptional
attention to detail
and high level of accuracy
Excellent organizational skills, including the ability to prioritize and multi-task
Must maintain a high level of discretion and confidentiality
Have a
positive attitude
with the desire to grow personally and professionally
The ability to self-manage one’s self in a fast paced and deadline-oriented role
Strong written and oral
communication skills
Must possess an intermediate level aptitude in the following applications – MS Office applications, Outlook
About Us
Recognized as one of the most
innovative
dealer groups in Canada, Trotman Auto Group also known as “TAG”, is an industry-leading, diversified dealer group representing 14 major OEM brands through 12 dealerships located across British Columbia. We have been awarded the Canadian Automotive Industry Laureate Award for Business
Innovation
and have also been recognized as one of Canada’s Best Managed Companies since 2017.
Having successfully retained our status as a Gold Standard Winner in 2023, the Best Managed program award winners demonstrate
leadership
in the areas of strategy, culture,
innovation
, governance and financial performance.
We are in the business of people and we constantly invest in our team’s development. We operate our own TAG University and TAG
Leadership
Academy, with proprietary curriculum and advanced
leadership
coaching. We are
purpose-driven
, performance-oriented and principles…
