Overview
Bilingual Preventive Maintenance Service Writer Jobs in Regina – Saskatchewan at Brandt
Title: Bilingual Preventive Maintenance Service Writer
Company: Brandt
Location: Regina – Saskatchewan
Category: Maintenance/Cleaning, Language/Bilingual
Customer/Product Support Regina, SK • :
• Full-Time/Regular Brandt is currently seeking a bilingual Preventive Maintenance Service Writer in our Regina location. This position is responsible for providing Preventive Maintenance quotes to our Sales & Customer Support Advisors as well as, the day-to-day task of supporting efficient, accurate and timely fulfillment of Brandt’s contractual Preventive Maintenance business.#LI-onsite
Duties
and
Responsibilities
Quote & Set-up of Preventive Maintenance Agreements in our contracts’ management system
Preventive Maintenance Agreement Administration Track and maintain Preventive Maintenance Agreement information
Review, close and invoice completed jobs Coordinate necessary service with Customers and Preventive Maintenance Technicians Update and maintain our pricing calculator tool Handle incoming Preventive Maintenance call requests from our internal and external customers
Manage Prepaid agreements
Utilize John Deere Link to monitor & track customer’s machines with Preventive Maintenance contracts
Other related duties as assigned Required Experience Experience and understand maintenance of construction equipment
Experience in service delivery activities and processes
Previous experience as a Service Writer is preferred
Strong
communication skills
; timeliness, organized, and high
attention to detail
Ability to
in multi-task at a high-volume workload environment
Knowledge of contracts and associated processes’ management
Sound knowledge of MS Office software tools;
Excel, Word, Access, Outlook, etc.
Self-starter with the ability to work independently and make informed, logical decisions
Bilingual in English and French
