Overview
Barista/Customer Service Jobs in Calgary at Rosso Coffee Roasters
As a Rosso Barista, you will be responsible for creating a positive experience for our customers by providing legendary client service, amazing beverages and outstanding food; while maintaining a clean and comfortable store environment.
Key Job Functions
Reports directly to Store Manager, Assistant Manager or Shift
Barista Duties
Maintains Rosso standards in customer service, quality control, food safety, and store cleanliness.
Customer comes first attitude – delivering legendary client service every time.
Provides the highest quality beverages, service and food consistently for all customers by adhering to all recipe and presentation standards.
Responsibilities
Acting with integrity, honesty and knowledge that promote the culture, values and mission of Rosso
Maintaining a calm demeanour during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the team
Anticipating customer and store needs by constantly evaluating the environment and customers for cues
Communicating information to Manager so that the team can respond as necessary
Contributing to a positive team environment
Requirements
Must have a passion for coffee
Willing to work flexible hours
Previous customer service experience preferred
Job Types: Full-time, Part-time
Salary: $15.00-$17.50 per hour
Expected hours: 22 per week
Benefits:
Casual dress
Company events
Discounted or free food
On-site parking
Paid time off
Store discount
Flexible Language Requirement:
French not required
Schedule:
Evening shift
Morning shift
Weekends as needed
Supplemental pay types:
Tips
Work Location: In person
Title: Barista/Customer Service
Company: Rosso Coffee Roasters
Location: Calgary
