Overview
Barista Jobs in North York, ON at M Chá Bar
Full job description
Responsibilities:
Provide courteous and clear communication with customers to ensure a positive customer service experience
Prepare hot/cold, tea/non-tea-based drinks following the company’s standard recipes and customer modifications
Prepare toppings and brewing tea from the company’s standard recipes
Use the POS System to help customers order, and to input online/delivery app orders
Strictly follow health regulations, keep a clean and sanitized working environment (floor, bar table, stock room, machinery)
Maintains a calm demeanor during periods of high volume or unusual events, and to set a positive example for the shift team
Communicates information such as customer feedback and environment cues to the store manager when situations arise
Assists with new partner training by positively reinforcing successful performance and encouraging coaching when needed
Provides feedback to store manager on barista performance during a shift
Delivers the utmost professional customer service and responding quickly to customer needs/feedback
Develops positive relationships with the shift team by addressing individual concerns and needs
Executes store operations by organizing opening and closing duties
Following store policies in cash handling, food safety, and equipment safety
Ensuring that all store policies relating to upkeeping ingredient freshness is constantly upkept
Providing high quality beverages by accurately remembering recipes and correct procedures
Maintains regular and consistent attendance
Checking that everything is up to store standards, if not, identify the source and provide an action plan for the problem. (Labeling, cleaning, stock, topping/tea tasting)
Keeping baristas accountable for tasks by preparing sign list for fridge cleanliness, label with their name for toppings, etc…
Ensuring all members on barista team is working efficiently on their shifts (delegating tasks during shifts) to maximize store efficiency; balancing in-store and online orders
Ensuring the accuracy of the drink delivered to customers (straws, correct order etc..)
Scheduling staff according to their availability
Job Types: Full-time, Permanent
Pay: From $16.55 per hour
Expected hours: No more than 8.5 per week
Flexible Language Requirement:
French not required
Schedule:
10 hour shift
12 hour shift
8 hour shift
Day shift
Holidays
Night shift
Weekends as needed
Supplemental pay types:
Overtime pay
Tips
Application question(s):
Can you work minimal 30 hrs per week?
Education:
Secondary School (preferred)
Experience:
Bubble Tea: 1 year (required)
Language:
English,Mandarin,Canoese (required)
Work Location: In person
Expected start date: 2024-05-01
Title: Barista
Company: M Chá Bar
Location: North York, ON
Category:
