Overview
Automotive Service Advisor at Canadian Tire Jobs in Ottawa, Canada at Canadian-Tire-Corporation,-Ltd.-1
Title: Automotive Service Advisor at Canadian Tire
Company: Canadian-Tire-Corporation,-Ltd.-1
Location: Ottawa, Canada
Category:
Join Canadian Tire as an Automotive Service Advisor, bridging the gap between customers and technicians. This entry-level role focuses on promoting a customer-first attitude while earning a competitive wage.
You will work alongside the Auto Service Manager to provide exceptional service and manage customer expectations effectively. Your tasks will include addressing service requests, estimating repair costs, and operating a computerized work order system. Strong team collaboration and basic automotive knowledge are essential for success.
Key Responsibilities:
• Serve as the primary point of contact for customers’ inquiries
• Manage and estimate costs for automotive services
• Schedule and oversee car service appointments
• Review and clarify work orders with clients
• Maintain a professional appearance and work environment
Requirements:
• Valid driver’s license in the province of employment
• Customer service-oriented mindset in all interactions
• Ability to handle difficult situations calmly
• Effective communication and problem-solving skills
• Basic knowledge of automotive servicing
Utilize your passion for automotive services to enhance customer satisfaction at Canadian Tire.
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