Job Opening Number: 107104

Job Requisition Number: 260

Number of Positions: 1

Job Type: Management and Administration

Job Code: Associate, 4

Department: CORPORATE SUPPORT SERVICES

Division: Human Resources

Hiring Salary Range: $80,954.00 – $91,073.00 per annum

Maximum of Salary Range: $101,192.00 per annum

Job Grade: 4

Job Status and Duration: Full Time (FT), Temporary (T), vacancy for 6.00 months

Hours of Work: 35 Hour work week

Location: City Hall

Posting Date: 04/08/2026

Closing Date: 04/14/2026

Reporting to the Manager, Labour Relations, this position is responsible for coordinating and facilitate daily workflow activities, programs, processes, and project initiatives within established timelines. Provide coordinated work services and guidance to maintain a smooth and efficient operation of the department by demonstrating judgment and independence to meet operational needs and corporate service standards.

1 ) Research and investigation: Provides first tier Labour Relations review and completes analysis, research and provides background to Senior Labour Relations Advisor for issue management resolve. Produces key Labour Relation metrics to assist with decision making and proactive initiatives to support client groups and common labour issues. Recommends Labour Relations improvements through identification of market trending results and best practice research.

2) General Labour Relations advice: Provides guidance and interpretation services for Collective Agreements, policies, procedural provisions and legislative compliance matters. Identifies issues and escalates as required. Participates in the preparatory analysis for arbitration, grievances and negotiation and provides analysis and documentation needs to support activities. Maintains files and labour relations information systems.

KEY RESPONSIBILITIES

OPERATION SUPPORT

• Provide organized and proactive coordination of assigned initiatives including correspondence, documentation and answering enquiries to meet operational needs and corporate service standards.
• Coordinate administrative support functions and provide ongoing review, recommendations and information handling to meet corporate service standards.
• Assist with special projects and initiatives.

CUSTOMER SERVICE

• Respond to customer enquiries; prioritize requests, respond accordingly to meet customer expectations and escalate enquiries for resolution.
• Build and maintain a relationship with cross-functional departments, team, management and externally, to foster and support coordination while carrying out accountabilities.

COMMUNICATION AND REPORTING

• Prepare reports, standard correspondence and other relevant materials requested accurately by established timelines.
• Maintain up-to-date files, documentation, correspondence or other relevant materials and ensure necessary sign-offs and approvals meet policies and confidentiality.

CORPORATE CONTRIBUTION

• Conduct research using internal and external resources to gain insight of current programs, processes and practices to assist management in ways to support operational needs.
• Maintain knowledge of collective agreements, City policies and practices, legislation, regulations and Standard Operating Procedures (SOPs).

BUDGET SUPPORT

• Use of effective resource and expense management at all times to meet corporate policies and guidelines.

TEAMWORK AND COOPERATION

• Assist in special projects and training as required.
• Work well within diverse groups in support of operational goals and objectives.
• Demonstrate corporate values at all times.
• Participate as a member of cross-functional team.
• Provide support/backup as necessary.

SELECTION CRITERIA

Education:

• Post-secondary degree or diploma in Human Resources, Industrial Relations, Business or equivalent in related field.
• CHRP designation would be an asset.

Experience:

• 3-5 years Human Resources experience preferably in a Labour Relations environment.
• Ability to support staff, coach and provide guidance.

Other Skills and Assets:

• Comprehensive understanding of employment legislation, including ESA, OHRC and OHSA.
• Superior interpersonal skills including the ability to work effectively in a team environment.
• Demonstrated experience at providing exemplary customer service and people management to handle inquiries and resolve issues to meet corporate service standards.
• Ability to identify business needs, initiate and coordinate project resource requests.
• Demonstrated ability to exercise significant discretion and sensitivity, and to use consultative and relationship building skills with diverse client groups.
• Project Management experience is an asset.
• Computer proficiency in Microsoft office and additional related software programs and databases.

Additional Information

Interview: Our recruitment process may be completed with video conference technology.

** Various tests and/or exams may be administered as part of the selection criteria.

As part of the corporation’s Modernizing Job Evaluation project, this position will undergo an evaluation which may result in a change to the rate of compensation. Any changes affecting this position will be communicated as information becomes available.

If this opportunity matches your interest and experience, please apply online by clicking the button by 04/14/2026 and complete the attached questionnaire.

We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement. A criminal record search will be required of the successful candidate to verify the absence of a criminal record for which a pardon has not been granted.

As part of the application process, applicants will be invited to complete a self identification survey. The survey is voluntary. Participation in the survey will have no impact on hiring decisions. All information collected is confidential and will not be shared with the hiring manager. The surveys will be anonymized and will be kept separate from applicant or employee files, such that the individuals who completed the surveys will not be identifiable. The results of the survey will assist in the analysis of disaggregated metrics for organizational planning purposes and our commitment to advance and foster diversity, equity, and inclusion. The City may use anonymized data to produce aggregate reports for internal or external use.

The City of Brampton uses email to communicate with applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. Time sensitive correspondence is sent via email (i.e. testing bookings, interview dates) and it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the employment opportunity and your application will be removed from the competition.

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The City is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you require any accommodations at any point during the application and hiring process, please contact [email protected] or 905.874.2150 with your accommodation needs, quoting the job opening ID#, job title. Any information received relating to accommodation will be addressed confidentially