Overview

Assistant Store Manager, Centre of Store Jobs in Toronto, Canada at Loblaw Companies Limited

Title: Assistant Store Manager, Centre of Store

Company: Loblaw Companies Limited

Location: Toronto, Canada

Category:

About the role

Reporting to the Store Manager, the Assistant Store Manager will provide excellence in customer service, lead store employees, and plan business operations.

Responsibilities

  • Present yourself as a role model while providing efficient and courteous customer service.
  • Resolve and manage customer complaints effectively and according to established guidelines.
  • Provide positive and effective resolutions to customer and team member concerns.
  • Encourage store employees to take ownership of their performance and career development plans; follow up regularly.
  • Maintain ongoing communication with internal colleagues from various departments to improve overall business results.
  • Coordinate and communicate with company buyers on what items to purchase for a store’s inventory and supervise merchandising efforts.
  • Promote Shoppers Home Health Care sales of equipment and services through personalized, professional advice, information, and consultation to individuals, groups, and institutions.
  • Manage and maintain materials and stocked product inventory.
  • Plan and implement events successfully.
  • Achieve staffing objectives by recruiting and evaluating job candidates.
  • Schedule employees efficiently to improve productivity, profitability, and margins.
  • Train staff effectively to encourage them to meet company standards.
  • Protect company assets and improve profitability by developing and implementing security and safety programs for employees and customers.
  • Pursue succession planning to ensure employees are continuously developed to fill each needed role.
  • Ensure employees are aware of safety and emergency procedures.
  • Understand and support store operations, policies, and procedures.
  • Commit to promoting a workplace of inclusiveness and belonging.

Qualifications

  • Good communication and presentation skills to instruct individuals and groups on equipment use, maintenance, and servicing.
  • Ability to develop and maintain client contacts.
  • Ability to work in a fast‑paced environment.
  • Compliance with health and safety regulations.
  • Demonstrated commitment to achieving meaningful results.
  • Unwavering commitment to company values.
  • Understanding of the organization’s mission and strategies.
  • Acts in accordance with policies and procedures.
  • Detail‑oriented.
  • Effective verbal and written skills.
  • Ability to work independently.

Compensation

Hiring Range / Échelle salariale à l’embauche: $60,000.00 – $85,000.00 per year.

Additional Information

Candidates who are 18 years or older are required to complete a criminal background check. Detailed information will be provided during the application process.

We are committed to diversity, equity and inclusion and to creating accessible environments for all colleagues, candidates and customers. Requests for accommodation due to a disability can be made at any stage of the application and employment.

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