Overview
Assistant Retail Store Manager Jobs in Toronto, ON at Kawartha Dairy
Full job description
If you are active, organized, customer obsessed, passionate about making a difference and quality driven with a can-do attitude – and having fun doing it, apply to ourFull-Time Assistant Retail Store Manageropportunity so we can meet you!
What You’ll Love About Us:
Competitive hourly wage $20.59/hr
Annual performance bonus
Company paid health, vision & dental benefits
Sick pay
Employee Assistance Program
RRSP/DPSP matching
Uniforms provided
Opportunities for training & advancement
100% Canadian-family owned company with a culture of super-friendly staff and above-and-beyond customer service
Perks, Perks, Perks!Discount on products sold in our retail stores, free daily dairy beverages (we do make awesome milk) provided in all our company fridges and an active social committee. And the best thing about working at Kawartha Dairy –you get FREE ICE CREAM!!!
What You’ll Do:
Seamlessly carry on business acting in the capacity of Store Manager during times when the manager is on an extended absence
Ensure that your team delivers the outstanding Kawartha Dairy experience, while providing the highest level of customer service ensuring that Pride systems and routines are incorporated into the day-to-day operation of the store
A large portion of the shift will be to scoop ice cream, make milkshakes and assist our customers with their purchases
Lead by example through educating customers about our products and assisting your crew in their daily tasks as required
Deliver feedback and coaching on a regular basis to team members, and promote a positive and fun team atmosphere.
Respond to customer complaints, taking prompt and appropriate action to resolve problem and ensure customer satisfaction is maintained
Meet sales targets and achieve profitability by controlling costs (labour, supplies, inventory etc.).
Oversee day-to-day operations, and delegate effectively to meet daily deadlines
Closely collaborate with the Store Manager to develop store specific strategies and to implement them
Assist the store manager to maintain and improve the procedures and personnel practices utilized to maintain store inventory
Follow procedures to maintain appropriate inventory levels
Follow procedures to maintain the practice of inventory rotation
Follow procedures for the purpose of inventory control
Analyze result of inventory variances and improve
Assist the store manager to establish and maintain work schedules to allow for variances in customer ordering
Hire, schedule and train all staff in exceptional customer service
Develop and supervise staff to achieve high levels of performance and customer service
Develop and maintain a positive productive team working environment
Supervise staff in the proper practices utilized in the proper preparation and handling of products
Administer required documentation in administration of payroll
Assist the store manager to maintain communications with staff and customers
Ensure customer satisfaction is carried out and resolve customer concerns and/or escalate to the next level of authority as appropriate
Ensure that front of house offerings are prepared with the highest caliber of presentation
Provide for monitoring and reporting of personnel practices
Conduct performance reviews with all personnel
Maintain safe and sanitary conditions for staff and customers
Retain a thoroug…
Title: Assistant Retail Store Manager
Company: Kawartha Dairy
Location: Toronto, ON
Category:
