Overview
Assistant Product Manager Jobs in Toronto, Ontario, Canada at Artech L.L.C.
Title: Assistant Product Manager
Company: Artech L.L.C.
Location: Toronto, Ontario, Canada
Title: Assistant Product Manager
Line of Business: Wealth Management, Global Asset Management
Pay Rate: C$32/Hr. – C$36/Hr.
Duration/End Date: 12 months
Working Hours: 9-5 EST
Role Responsibilities:
- Being the face of product management
- Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
- Communicates with internal business partners and external customers in response to standard and non-standard inquiries.
- Monitors and tracks performance, and addresses any issues.
- Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
- Gathers and formats data into regular and ad-hoc reports, and dashboards.
- Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
- Executes work to deliver timely, accurate, and efficient service.
- Resolves standard and relatively straightforward issues, referring non-routine issues to more senior team members and/or manager.
- May function as a problem-solving resource for various internal stakeholders.
- Provides input and analysis into the continuous improvement of business processes and procedures and participates in the planning, testing, and implementation of projects and new/revised products, services, or processes.
- Provides accurate and timely processing of transactions, activities, services, etc. to respond to stakeholder requests in compliance with regulatory and risk controls.
- Provides accurate, consistent, and knowledgeable responses to internal/external stakeholder questions and requests.
- Follows documented policies and procedures to execute day-to-day transactions, activities, processes and meet all Service Level Agreements (SLAs).
- Checks and reconciles information and documentation critical for global markets to ensure accuracy and completeness.
- Analyzes data and information to provide insights and recommendations.
- Identifies and analyzes issues and problems and resolves in a timely manner or escalates as required.
- Communicates and collaborates with internal and external stakeholders to deliver on business objectives.
- Develops and maintains effective relationships with internal and external stakeholders to execute work and fulfill service delivery expectations.
- Develops and maintains an understanding of the regulatory requirements and risks inherent in the operations to take appropriate actions and maintain operational integrity.
- Collaborates in the development/implementation of new processes/systems and changes/improvements to existing systems and processes.
- Supports the development of tools and delivery of training focused on delivering business results.
- Mapping out cross-team process flow.
Must Have Skills:
- Previous experience working in a high-volume, fast-paced environment
- At least 2 years of in-office experience
- Post-secondary education (any field)
- High attention to detail, especially on repetitive items
- Ability to prioritize based on urgency
- Organization Skills
- Willingness to learn and collaborate
- Discipline and willingness to follow through
- Trustworthiness
- Taking initiative
