Overview
Assistant Operations Leader Jobs in Toronto, Canada at Harry Rosen
Title: Assistant Operations Leader
Company: Harry Rosen
Location: Toronto, Canada
Category:
Position: Assistant Operations Leader at Harry Rosen
Elevate your retail career as an Assistant Operations Leader with Harry Rosen in Toronto. This full-time position focuses on exceptional customer service and operational efficiency in luxury menswear.
As a full-time Assistant Operations Leader, you’ll report to the Operations Leader and play a crucial role in optimizing store operations. Key responsibilities include scheduling, supporting sales, and leading a high-performing team to deliver exemplary customer service. You will also ensure compliance with policies and enhance operational efficiency through cross-training and process improvements.
Key Responsibilities:
• Schedule and direct cross-functional teams effectively
• Model exceptional customer service to support NPS goals
• Coach non-selling teams towards operational excellence
• Oversee accurate payroll processing and non-selling expenses
• Manage inventory and oversee logistics department activities
Requirements:
• 3-5 years of retail experience with leadership capacity
• Strong communication and service orientation skills
• Proven ability to develop others and enhance performance
• Experience in inventory management and order fulfillment
• Interest in technology to improve customer service metrics
Become part of Harry Rosen’s commitment to quality menswear and customer excellence.
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