Overview
Area Sales Manager Jobs in Calgary, Canada at Avalon Master Builder
Title: Area Sales Manager
Company: Avalon Master Builder
Location: Calgary, Canada
Category:
Avalon Master Builder specializes in constructing energy-efficient and environmentally sustainable housing, emphasizing long-term cost savings and reduced environmental impact. As an industry leader, Avalon integrates intelligent “green” home technologies to promote healthier and more comfortable living environments. With a Master Builder designation, Avalon is a trusted member of the BILD – Calgary Region and the Alberta New Home Warranty Program. The company is dedicated to innovating within the home-building industry and creating a better future for communities by prioritizing sustainability and quality craftsmanship.
Role Description
We’re looking for a motivated and customer-focused Area Sales Manager to join our team. In this role, you’ll lead sales activity within our residential communities, build strong relationships with home buyers, and guide them through every step of the new home purchasing journey.
Key Responsibilities 1. Customer Experience Excellence
- Maintain high Customer Insight survey scores (>70% participation).
- Understand buyer needs, budgets, and preferences.
- Communicate clearly on pricing, options, and timelines.
- Identify and remove friction points in the buying process.
- Foster feedback loops to continually improve service quality.
- Stay up to date on market trends and competitor activities.
- Deep product knowledge: floor plans, features, and Net Zero systems.
- Collaborate with Marketing on campaigns and lead conversion.
- Build rapport with buyers, brokers, and agents.
3. Customer Selections & Construction Support
- Guide buyers through design selections and package options.
- Accurately track orders, options, pricing, and agreements.
- Manage communication during construction and close-out.
- Uphold Avalon’s safety standards alongside clients onsite.
- Ensure timely completion of paperwork: contracts, disclosures, addendums.
- Update CRM and sales files weekly with prospect activity.
- Coordinate with Finance, Construction, and Customer Care teams to ensure smooth closings.
- Provide prompt, clear responses to buyer inquiries.
5. Events & Corporate Representation
- Support planning and execution of sales and Avalon events.
- Attend corporate gatherings as Avalon’s ambassador.
- Promote a customer-first mindset across the organization.
What You Bring
- 2+ years of experience in new home or real estate sales (builder experience is a strong asset)
- Excellent interpersonal and communication skills, with strong negotiation abilities when working with customers
- Proven ability to communicate effectively with internal teams (construction, accounting, marketing, customer experience, etc.) and contribute as a reliable, collaborative team player
- Experience with Hub Spot is considered an asset
- Experience with Build Base is considered an asset
- Strong organizational and administrative skills, with great attention to detail
- Proficiency with CRM systems for managing leads, tracking activity, and maintaining accurate records
- Familiarity with Calgary’s housing market
- Professional attitude and a strong alignment with Avalon’s core values:
Accountability, Sustainability, Agility, and Passion - Valid driver’s license and access to a reliable vehicle
About Us
Avalon is an innovative and progressive family-owned company that has been building homes in Alberta since 1983. We’re proud to offer a competitive compensation package that rewards your dedication and success. Employees benefit from extended health coverage and ongoing support for education and training. You’ll be part of a collaborative and values-driven company culture that emphasizes connection, growth, and well‑being.
Avalon is an equal opportunity employer that welcomes diversity in all our workplaces.
If you’re experienced in new home sales and ready to take the next step, we’d love to connect.
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