Overview
Analyst/Sr. Analyst, Marketing. Jobs in Toronto, Ontario at American Express
Title: Analyst/Sr. Analyst, Marketing.
Company: American Express
Location: Toronto, Ontario
You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let’s lead the way together.
How will you make an impact in this role?The Spend Enablement team is responsible for driving organic spend and share of wallet with our Canadian Cardmembers & Clients. This includes management and marketing of payment form factors (from chip & PIN to mobile wallets), delivering proven treatments that drive spend, and testing new campaign strategies & tactics to deliver growth.
Develop and execute on marketing strategies to deliver on key business objectives. This includes driving organic spend & share of wallet through areas that may include contactless adoption, online spend, recur bill behaviours, and spend diversification.
Ensure a seamless customer experience across payment and other point-of-sale solutions, such as chip & PIN, contactless payments, mobile wallets, and other online & in app payment capabilities.
Analyze key metrics and their underlying trends, plus channel & asset performance, to make and implement strategic recommendations to optimize customer journeys & drive billings.
Manage end-to-end campaign execution for proven spend enablement tactics across multiple channels including email, paid social, direct mail and placements across our website, while testing new ideas.
Actively partner with Product Owners, New Product Development, Global Network and Merchant Services and Central Teams to launch new capabilities/journeys and marketing campaigns designed to drive engagement and enable spend.
Preferred Qualifications
Strong focus on innovation and initiative to own a project from conception through implementation and evaluation.
Proven ability to challenge the status quo to improve existing processes, campaigns, and assets.
Demonstrated multi-tasking, project management, attention to detail and prioritization skills in a fast-paced environment.
Excellent relationship-building, collaboration, influencing, and communication skills across a diverse group of partners.
Highly proficient in MS Office suite (Powerpoint, Excel, Word).
1+ years work experience in a Marketing or Product Management function.
University degree in Business or Marketing or equivalent work experience.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
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