Overview
Air Specialist Jobs in North York, ON at Direct Travel
Full job description
Air Specialist –Remote
Embark on the next step in your career journey with Direct Travel!
This is a fully remote position.
Expedition Expectations
Assists and maintains email suite
Research and book/hold flights for advisors
Answer questions and resolve issues with advisors on complex air itineraries
Process schedule changes, refunds and exchange of airline tickets
Answer questions on GDS processes
Helps maintain air queues
This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, or efforts associated with the position
Passport to Success
Minimum of three (3) years of travel industry or agency experience using Apollo GDS
Working knowledge of Microsoft Office, including Word and Excel
Excellent professional communication skills via email and phone
Maintaining a favorable company image when interfacing with outside sources
Demonstrate personal and organizational integrity
Superior customer service skills
Able to work in a team environment supporting management and staff, following policies, providing feedback, assisting in special projects, and taking on additional responsibility
Organizational skills that result in high productivity
Exceptional working knowledge of reading airline rules for exchanging/schedule changes/refunds etc.
Benefits Onboard
In addition to Medical, Dental, and Vision benefits Direct Travel offers an employee rewards and recognitions program, Total Rewards Package which includes Wellness, Sustainability, DE&I initiatives, and Mental Health Support.
Our Brand Voyage: About Direct Travel
Direct Travel is a leading provider of corporate travel management services. The company has been providing travel management for over 40 years, working with clients to develop highly customized travel programs. By leveraging both the expertise of its people and innovative solutions, Direct Travel enables clients to derive the greatest value from their travel program in terms of superior service, progressive technologies and significant cost savings. Direct Travel has offices in over 70 locations across North America and the UK and is currently ranked 12th on Travel Weekly’s Power List. For more information, visit www.dt.com.
Direct Travel is an EOE/AA/Veteran/People with Disabilities employer
If you’re ready to chart a new course and advance your career with the valuable moments and travel experiences that await, we welcome you to submit your resume for consideration at Direct Travel.
Title: Air Specialist
Company: Direct Travel
Location: North York, ON
Category:
