Overview
Advanced Field Service Engineer – Software Automation Jobs in Markham Inner Southwest – Ontario at Honeywell
Title: Advanced Field Service Engineer – Software Automation
Company: Honeywell
Location: Markham Inner Southwest – Ontario
Category: Engineering, IT/Tech
Location: Markham Inner Southwest
Innovate to solve the world’s most important challenges
As an Advanced Field Service Engineer here at Honeywell, you will play a critical role in providing technical expertise and support to our customers.
You will
be responsible for troubleshooting, repairing, and maintaining our advanced systems. Your knowledge and skills will be essential in ensuring the smooth operation and optimal performance of our products in the field.
You will
report directly to our Field Engineering Manager, and you’ll work out of our designated customer sites across various locations. This role requires frequent travel and the ability to work in
diverse
environments. In this role, you will have a direct impact on our customers’ satisfaction and the success of our business.
Your ability
to quickly diagnose and resolve technical issues will contribute to the overall reliability and performance of our products.
KEY
RESPONSIBILITIES
Provide on-site technical support to customers, including troubleshooting, repair, and maintenance of advanced systems.
Collaborate with
cross-functional teams
to identify and resolve complex technical issues.
Conduct regular inspections and preventive maintenance activities to ensure the optimal performance of our products.
Document and report all service activities, including findings, recommendations, and solutions.
Train customers on the proper use and maintenance of our products.
YOU MUST HAVE
College Diploma or degree from an accredited institution in a technical discipline such as Computer science, Information technology, or engineering,
Minimum of 1 year experience working with industry standard communications protocols (IP, BACnet, Modbus, OPC, SNMP, API),
Valid Driver’s License
Must be
able to obtain a Top Secret (SIGINT) Clearance by the Federal Government
WE VALUE
Excellent effective
communication
(verbal and written) and interpersonal skills, along with proven ability to interact professionally with clients.
Self-motivated, ability to meet deadlines and work well under pressure, determine own work priorities, work independently and as part of a team.
Excellent technical writing skills.
Knowledge of ICT/Cybersecurity fundamentals
Intermediate to Advanced computer skills
Fundamental knowledge of 3 rd party IoT technologies and software applications
Demonstrated experience in organizing and directing work activities according to priorities, and meeting deadlines involving multiple systems projects and vendors.
Excellent analytical and
problem-solving skills
and the ability to develop
innovative
and
creative solutions
in a complex multiple systems environment.
Excellent knowledge of industry standard open communications protocols
Basic network fault finding capability.
Knowledge of system monitoring toolsets
Proficient with Microsoft Office applications (DB, SQL, scripting)
A strong commitment to safety and a safe working environment.
Strong knowledge of IP network technologies (switch, router, firewall) and solutions, and proficient with IP addressing and allocation
Ability to
plan…
