Administrator, People & Culture

Overview

Administrator, People & Culture Jobs in Toronto, Ontario, Canada at CNIB

Title: Administrator, People & Culture

Company: CNIB

Location: Toronto, Ontario, Canada

Position Title: Administrator, People & Culture

Reports To: Director, People & Culture

I. Scope and Summary of Primary Responsibilities

The Administrator, People & Culture will play a key role in supporting a dynamic team of human resources professionals while building lasting relationships with department managers and employees across Canada. The incumbent will use their excellent communication skills when acting as a first point of contact for all general department inquiries. They will be responsible for supporting daily People & Culture operations including talent acquisition, learning and development, and employee relations.

The Administrator, People & Culture is also responsible for the administration of the day-to-day People & Culture transactional duties including HRIS administration and maintaining employee records. They must be a highly organized individual with exceptional attention to detail with the ability to balance competing priorities.

II. Essential Functions

The position entails, but is not limited to the following general responsibilities:

• Acts as the first point of contact for general P&C inquiries, providing prompt support or escalating to the relevant team member as required.
• Liaises and builds strong relationships with management and employees to ensure department goals are being met.
• Supports the P&C team in the recruitment cycle by posting vacancies, collecting resumes, conducing pre-screening interviews, and participating in the interview process. 
• Supports the Learning & Development function by assisting in the preparation and delivery of training programs.
• Provides general administrative support such as answering emails, maintaining files, scheduling meetings, and training sessions, conducting research, and participating in event planning.
• Prepares correspondence including but not limited to employment contracts, status change letters, and employment verification letters.
• Assists P&C team with updating new policies, procedures, and manuals to ensure all information on the Staff Portal is current and accurate. 
• Takes initiative to keep abreast of ongoing and People & Culture trends and information.
• Provide support to management by preparing, collecting, and organizing data through reports.
• Process and update status changes into ADP on a bi-weekly basis; liaise with payroll to ensure accurate information is provided in a timely fashion.
• Maintains HRIS and employee files to ensure accuracy and completeness.
• Participates in and leads P&C projects as required.

III. Qualifications

• Superior organizational and time-management skills; adaptable to changing priorities, deadlines, and procedures.
• Strong attention to detail with the ability to manage competing priorities in a timely manner.
• Ability to provide solutions to problems by utilizing analytic thinking, creativity, and problem-solving skills.
• Exceptional interpersonal skills with a strong customer focus.
• Approachable, good relationship builder, and able to network with a variety of internal and external stakeholders.
• Excellent written and verbal communication skills.
• Sensitivity to private and confidential material.

Knowledge and Skill Requirements

• Superior organizational and time-management skills; adaptable to changing priorities, deadlines, and procedures.
• Strong attention to detail with the ability to manage competing priorities in a timely manner.
• Ability to provide solutions to problems by utilizing analytic thinking, creativity, and problem-solving skills.
• Exceptional interpersonal skills with a strong customer focus.
• Approachable, good relationship builder, and able to network with a variety of internal and external stakeholders
• Excellent written and verbal communication skills.
• Sensitivity to private and confidential material.

Experience and Education

• Minimum post-secondary degree or diploma in Human Resources Management or equivalent.
• 1 – 2 years of Human Resources administrative experience preferred.
• A combination of education and experience will be considered.
• Advanced skills in Microsoft Office suite and previous experience working with HRIS systems.
• Completed or working towards CHRP an asset.
• Knowledge of various employment legislation (across Canada) and previous experience with collective agreements is an asset.
• Bilingual French/English an asset.

Work Environment

• This incumbent works with private personal and confidential material.
• Willingness to work flexible hours to meet the needs of department and client-group requirements.
• Multiple and ongoing demands from employees and managers as well as project work.
• Hybrid office environment.

CNIB is committed to accommodating applicants with disabilities and will work with applicants requesting accommodations at any stage of the hiring process.