Overview
Account Coordinator Jobs in Toronto, ON at Berlin Packaging LLC
Full job description
Consolidated Bottle Corporation (CBC), a Berlin Packaging company, is Canada’s premier supplier of rigid packaging and packaging components. We are a $100 million company with 10 straight years of record growth.
Don’t know what makes the rigid packaging industry special? Well, chances are you enjoy products supplied by Consolidated Bottle – every day! Imagine yourself walking into your favorite big-box store. Take a mental look around and think about every glass, plastic, or metal package you see. Consolidated Bottle touches virtually every market: automotive, beverage, food, home care, industrial chemical, pet care and veterinary, personal health and beauty, wine and spirits, and now, cannabis too.
Next, combine that with an award-winning culture. Our 130+ employees are high-performing – and importantly, collaborative – entrepreneurs who blow through obstacles and embody an “Anything is Possible!” mindset. We love it here.
Now you understand why since 1910, our 100+ year-old company has grown 10x faster than our industry!
And we’re not done yet.
In order to continue our record growth streak, we need people like YOU to join our team! Are you up for the opportunity of a lifetime? If so, we are seeking an Account Coordinator
who will be responsible for performing a myriad of tasks related to account and project management, customer relations, data analytics, inventory and accounts receivable analysis, and many more activities. The AC works alongside other departments within Berlin to manage account onboarding and maintenance, product sourcing, pricing initiatives, purchase orders, contracts, transportation, receiving, inventory, stocking agreements, local marketing endeavors, and profit analysis.
Key Accountabilities:
Provide exceptional customer service to all accounts.
Process customer orders; act as a liaison between the employees of Berlin Packaging and its customers.
Review, track, and manage all internal activities from order placement through delivery, ensuring effective communication and customer thrill.
Serve as project manager for new customer launches; manage multiple SKUs, and coordinate with sales and supply chain to ensure products are delivered on time and within specification.
Maintain and update sales records and customer information within CRM tool; prepare and review reports as required.
Partner with sales to develop pricing and send customer quotes; ensure accurate pricing.
Partner with sales, supply chain and/or global team to source product; communicate with suppliers to submit orders, check pricing, item availability, and shipping.
Coordinate with internal stakeholders including sales, supply chain, warehouse, and corporate groups to service the customer and deliver branch metrics.
Conduct wellness calls to understand customer needs and develop actions plans where needed to improve service level.
Fulfill employee portion of the Berlin Values by demonstrating a strong work ethic, teamwork, loyalty, innovation, productivity and driving profitable results.
Knowledge, Skills, Abilities:
Bachelor’s degree strongly preferred or equivalent experience required.
2+ years in an account support role, with customer centric mindset.
Experience with manufacturing or distribution or supply chain would be preferred.
Demonstrated project management skills.
Ability to complete tasks and sol…
Title: Account Coordinator
Company: Berlin Packaging LLC
Location: Toronto, ON
Category:
